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DELIVERY

 

Every order placed on www.reikojeans.com can be delivered in metropolitan France (France and Corsica included), in some Overseas Department and Territories**, in th European Union countries, in the USA and Taiwan. Deliveries are signed for upon receipt and an ID will be necessary.

 

DELIVERY DELAYS AND METHODS

METROPOLITAN FRANCE

Carrier

Price Delay of delivery

Standard delivery (Colissimo)

FREE 2 to 5 working days*

Parcel drop off points express delivery (Chronopost) 

12 euros 24h for every order placed before 10am*
Home express delivery (Chronopost) 15 euros 24h for every order placed before 10am*

* Deliveries are made from Mondays to Fridays only. With Chronopost, orders placed before 10am will be delivered the day after, otherwise it will take 48 hours (except for orders placed on Fridays which will be delivered on Mondays).

Overseas Departments and Territories**

Deliveries can be done in the following Overseas Departments and Territories :  Guadeloupe, Martinique, Reunion Island.

Carrier

Price Delay of delivery
 Standard delivery (Colissimo)   20 euros 

 5 to 7 working days*

Express delivery (Chronopost) 25 euros

24 to 72h for every order placed before 10am*

INTERNATIONAL

Deliveries can be done in the following countries : Spain, Portugal, Germany, Belgium, Netherlands, Greece, Austria, Luxembourg, Ireland, Finland, Cyprus, Slovakia, Slovenia, Estonia, Malta, Italia, Switzerland, United Kingdom, United States et Taiwan.

 

Carrier

Country Price Delay of delivery

Standard delivery (FedEx Eco)

Switzerland, Spain, Portugal, Germany, Austria, Belgium, Luxembourg, Greece, United Kingdom, Malta, Cyprus, Italy, Estonia, Slovenia, Slovakia, Finland, Netherlands   15 euros   2 to 4 working days*
United States 25 euros 3 to 6 working days*
Taiwan 35 euros 3 to 6 working days*

Express delivery (FedEx Express)

Switzerland, Spain, Portugal, Germany, Austria, Belgium, Luxembourg, Greece, United Kingdom, Malta, Cyprus, Italy, Estonia, Slovenia, Slovakia, Finland, Netherlands 20 euros 24h for every order placed before 10am*
United States 35 euros 24 to 48h for every order placed before 10am*
Taiwan 45 euros 24 to 48h for every order placed before 10am*

* Deliveries are made from Mondays to Fridays only. With FedEx Express, orders placed before 10am will be delivered the day after, otherwise it will take 48 hours (except for orders placed on Fridays which will be delivered on Mondays).

 

How to track my order ?

You can track your order at any time, directly on your customer account.


Here are the following status for your order :

• "Payment validated" : Your order is waiting for preparation 


•"Preparation"
 : Your order is being prepared in our warehouse

Warning: When this status appears, we will not be able to change your order

•"Delivering" : 
Your order has left our warehouse and is now on delivery

You can track the delivery directly on the website of the carrier. The tracking number will appear on your customer account, in "My Order history and details".


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