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PRIVACY POLICY

 

The company VYB REIKO markets ready-to-wear articles on the website www.reikojeans.com as well as in its physical stores (located in Aix-En-Provence and Marseille).

In order to propose our various articles for sale, the VYB company collects various personal information ("DATA") from the users of the site and the customers ("USERS").

The company VYB (" VYB "), whose head office is located 148 Traverse de la Martine -BAT 2 -13011 Marseille FRANCE, SARL with a capital of 500 000 €, RCS Marseille B 517 474 466 n° of VAT FR05517474466 hereafter called "the Seller".

All of them are referred to as "the Parties".

If you choose to use the www.reikojeans.com website, you agree that VYB may collect, use and disclose information about you, including personal and financial information, under the terms of this Privacy Policy.

If you do not agree with the terms of this Privacy Policy or any changes to these terms, please leave the www.reikojeans.com website and do not purchase any REIKO JEANS products offered for sale on this site.

For the purposes of this Policy, the term "parties" refers to any operation or set of operations applied to Data, such as collecting, recording, organizing, structuring, storing, adapting or modifying, retrieving, consulting, using, limiting, deleting or destroying.

The term "Data" means any information relating to an identified or identifiable User, in particular by reference to an identifier, such as a name, an identification number, location data, or one or more specific elements.

-What personal data do we collect?

You can use the www.reikojeans.com website without providing any personal information to VYB. However, you will be required to provide certain information, including:

>Your name, address, telephone number and e-mail address if you wish to receive information from VYB,

>As well as certain financial information (such as your bank card or credit card number) if you decide to purchase products offered on the www.reikojeans.com site, for the payment of the products ordered and the processing of your order.

  • User account data: data that the User provides when creating a customer account (first name, last name, billing and delivery addresses, email address, cell phone number, password for the customer account)
  • Transaction Data: refers to the User's information related to orders placed and returns, such as telephone number, address, email address and payment information
  • Exchanges with customer service
  • Browsing data: this refers to data collected during the User's browsing of the site, such as the date and time of the connection and/or browsing, the type of browser, the language of the browser, the User's IP address, location and geolocation data
  • Personal data of contest participants: when you participate in a contest on our social networks, we may keep the personal data of the winners.
  • Data related to payment methods: (credit card number, expiration date, authorization number, security code) are collected directly by our service providers Paypal, Payplug, VYB never has access to the payment data of its customers.

-Data storage / storage duration

The information provided on the website www.reikojeans.com will be stored on the server of the company GRAAL NETWORK 18 rue Negresko 13008 Marseille SARL with a capital of 142 000 €, RCS Marseille 519 403 973 - tel 04.91.74.77.28 - lifo@graal-network.com

Your personal information will be kept for a period of 10 years.

-Transfer of personal data

VYB may disclose information it holds about the Customer (including the Customer's identity) if such disclosure is necessary and in connection with an investigation or complaint regarding the Customer's use of the site, or to identify, contact or prosecute a person suspected of intentionally or unintentionally harming or interfering with VYB's rights or property, or the rights or property of users of the site.

VYB reserves the right, at any time, to disclose any information it deems necessary to comply with any law, regulation or judicial request, including exchanging information with other companies and organizations for fraud protection purposes.

Since VYB does not control the privacy policies or practices of third parties to whom it provides information about users of www.reikojeans.com, this Privacy Policy does not cover the use or disclosure of such information by such third parties.

-The protection of personal data

What rights do you have with respect to your Personal Data?

PERSONAL DATA

VYB is committed to protecting the personal data and privacy of the Customer.

All data communicated to VYB is intended exclusively for VYB.

The Customer also has the right to access and rectify data concerning him/her, which he/she can exercise by sending a letter to the following address VYB, 148 Traverse de la Martine -BAT 2 -13011 Marseille FRANCE, or help@reikojeans.com

You can ask VYB to correct, update or delete the information you have provided, and which you have authorized to be kept in the customer database of www.reikojeans.com, by contacting our Customer Service. Where applicable, you must ensure that you provide VYB with updates or changes to your information, including but not limited to your mailing address and/or email address, to enable us to ship your orders to the correct address and to contact you regarding your order if necessary. VYB may also retain for archival purposes copies of communications with users of the www.reikojeans.com website and any responses to questions or comments sent to users by our Customer Service Department.

If you do not wish to receive this information, you may opt out of receiving future communications at any time by contacting our Customer Service Department by e-mail at help@reikojeans.com or by calling us at +33 (0)4 86 01 16 96

Depending on the choices made when creating or consulting the Customer's account, the Customer may receive offers from VYB. If the Customer no longer wishes to receive such offers, he/she may at any time make a request to VYB via his/her customer area or by writing to the above address.

The automated processing of information, in particular the management of users' e-mail addresses, has been declared to the CNIL under the number: 1786082v0.

It is recalled that at the time of the order, the Company VYB collects personal data. These data are necessary for the treatment of the order and could be communicated in whole or part to the contractual partners of the Company VYB intervening strictly within the framework of the execution of the order.

VYB has implemented security measures to protect the personal information you provide against unauthorized access and use. All financial information you provide on the www.reikojeans.com website is stored in the secure site of the financial institution chosen by VYB. Transactions conducted on the www.reikojeans.com website are protected by SSL encryption. Please be aware, however, that no data transmission over the Internet is 100% secure and that all information submitted online can potentially be intercepted and used by persons other than the intended recipient.

If you have any questions about VYB's Privacy Policy and practices, please contact our Customer Service Department.

COOKIES AND OTHER TECHNOLOGIES

Cookies are small text files stored on the hard drive of a website visitor that are used (among other things) to record information about the visitor or the visitor's visit to the site. No personally identifiable information is stored in a cookie or transferred to a third party.

The VYB website may use "cookies" and other technologies, such as web beacons or "pixel tags". These technologies allow VYB to better understand the behavior of its customers and to indicate which parts of the site are most visited. VYB treats the data collected by cookies and other technologies as non-personal data.

COLLECTION AND USE OF NON-PERSONAL DATA

VYB collects non-personal data about the customer (data that cannot be directly linked to a specific person). VYB is allowed to collect, use, transfer and disclose non-personal data for any purpose. Examples of the non-personal information VYB collects and how it may be used are provided below:

  •  VYB may collect information such as the zip code, area code, country, location and time zone in which a product or service is used in order for us to better understand Customer behavior and to improve VYB's products, services and advertising.
  • VYB may also collect information about Customer activities through the website. This data is collected and used to help VYB provide more useful information to Customers and to understand which parts of the site, products and services are most popular.

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